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Types of Scams
Fraud Center impersonation
1/29/2025- We’ve received multiple reports of a text/call scam, in which the initiator claims to be from our WNB Financial Fraud Center in order to convince their target to give them personal information. They either call or text their target claiming a fictional transaction needs to be confirmed. Once contact is established, the fraudster asks their target for personal information such as login credentials or an authentication code “for verification.” No one at WNB will ever call you asking for login credentials, authentication codes, or personal information. If they do, hang up immediately and call us directly at 507-454-8800.
Text Message Scam
There is a text message phishing scam, in which the sender claims to be from WNB Financial. Based on these reports, the scammer sends a text message claiming a fictional payment has been processed on your account. The language of the text can vary. They then ask you to click a link to cancel. DO NOT click the link. If you believe you've been a victim of this scam, please contact us immediately at 507-454-8800.
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How to Safely Access WNB Digital Banking
Your financial security is our top priority. To safely access WNB Digital Banking, follow the steps below, or access your account directly on the WNB Digital mobile app.
Step 1: Enter the following URL www.WNBFinancial.com
Step 2: Enter your username in the top-right of the page.
Step 3: Click login and follow the on-screen instructions.
Important Reminders:
- You will receive a notification whenever your email or phone information is updated in WNB Digital. If these changes were not made by you, please visit your security settings and review your recently used devices. Remove any devices that you don't recognize, and update your phone number and email to the correct information. Ensure that all other devices are removed.
- We'll only contact you about debit card transactions that are outside of your normal patterns.
- Our debit card Fraud Center, or any other department at WNB Financial, will NEVER make an unsolicited call asking for your account number, Digital Banking login information, or any other confidential information.
- If you call us, we'll verify your identity to protect your information.
- To be sure a caller or email is legitimate, always contact them by using a phone number or email you know is legitimate. DO NOT use the one they gave you. Phone numbers are easily spoofed, so it may look like the call is coming from WNB. The only way to be certain is to end the call, then call us at our published numbers: 507-454-8800 or toll free 1-800-546-4392.
- WNB Financial will never contact you for your personal information. If you are ever unsure, please hang up and call our main number listed on our website.
Links to Report Scam Texts:
- National Consumers League: fraud.org
- Federal Trade Commission: reportfraud.ftc.gov
- Federal Trade Commission (Identity Theft): identitytheft.gov
- Anti-Phishing Working Group: apwg.org
- FBI Internet Crime Complaint Center: ic3.gov
Your security is our top priority
More Types of Scams:
Learn more about different types of scams, and review our curated list of Cybersecurity Tips.